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Privacy Policy

Last updated: January 15, 2025

Your Privacy Matters: This policy explains how SexyCharacter collects, uses, and protects your personal information. We are committed to maintaining your privacy and being transparent about our data practices.

1. Information We Collect

1.1 Information You Provide

When you use our platform, you may provide us with:

  • Account Information: Username, email address, password, profile information
  • Payment Information: Billing address, payment method details (processed securely by third-party providers)
  • Content: Artwork uploads, descriptions, comments, messages
  • Communication: Customer support inquiries, feedback, survey responses

1.2 Information We Collect Automatically

When you use our platform, we automatically collect:

  • Usage Data: Pages viewed, time spent, features used, search queries
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking: Website preferences, login status, analytics data

2. How We Use Your Information

2.1 Platform Operation

  • Provide and maintain our marketplace services
  • Process transactions and payments
  • Facilitate communication between artists and buyers
  • Manage user accounts and authentication

2.2 Platform Improvement

  • Analyze usage patterns to improve user experience
  • Develop new features and services
  • Conduct research and analytics
  • Test platform performance and functionality

2.3 Communication

  • Send important platform updates and notifications
  • Provide customer support
  • Send marketing communications (with your consent)
  • Respond to your inquiries and requests

2.4 Safety and Legal Compliance

  • Prevent fraud and abuse
  • Enforce our Terms of Use
  • Comply with legal obligations
  • Protect user safety and platform security

3. Information Sharing

3.1 Public Information

Some information is publicly visible by design:

  • Artist profiles and portfolio content
  • Public artwork listings and descriptions
  • User reviews and ratings
  • Public comments and forum posts

3.2 Service Providers

We share information with trusted third parties who help us operate our platform:

  • Payment Processors: To handle transactions securely
  • Cloud Storage: To store and deliver content
  • Analytics Services: To understand platform usage
  • Email Services: To send notifications and communications

3.3 Legal Requirements

We may share information when required by law or to:

  • Respond to legal requests (subpoenas, court orders)
  • Investigate potential violations of our terms
  • Protect the safety of our users
  • Defend our legal rights

3.4 Business Transfers

If SexyCharacter is acquired or merged, your information may be transferred to the new owner with appropriate safeguards.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Limited employee access on a need-to-know basis
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Infrastructure: Protected servers and databases

5. Your Privacy Rights

5.1 Access and Control

You have the right to:

  • Access: Request a copy of your personal data
  • Update: Correct inaccurate information
  • Delete: Request deletion of your account and data
  • Port: Export your data in a readable format

5.2 Communication Preferences

  • Opt out of marketing emails
  • Adjust notification settings
  • Control cookie preferences

5.3 Regional Rights

Depending on your location, you may have additional rights under laws such as GDPR (EU), CCPA (California), or other privacy regulations.

6. Cookies and Tracking

6.1 Types of Cookies

  • Essential: Required for platform functionality
  • Performance: Help us understand how users interact with our site
  • Functional: Remember your preferences and settings
  • Marketing: Deliver relevant advertisements (with consent)

6.2 Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may limit platform functionality.

7. International Data Transfers

SexyCharacter may process data in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Other legally approved transfer mechanisms

8. Data Retention

We retain your information only as long as necessary for legitimate business purposes:

  • Active Accounts: While your account remains active
  • Transaction Records: For legal and tax requirements (typically 7 years)
  • Marketing Data: Until you opt out or as required by law
  • Support Records: For reasonable periods to improve service quality

9. Children's Privacy

SexyCharacter is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we discover such collection, we will delete the information promptly.

10. Third-Party Links

Our platform may contain links to external websites. This privacy policy does not apply to third-party sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will:

  • Notify users of significant changes via email or platform notification
  • Post the updated policy with a new "last updated" date
  • Provide notice period for major changes when required by law

12. Contact Us

For privacy-related questions or requests, please contact us:

  • Email: contact@sexycharacter.com
  • Response Time: We aim to respond within 30 days